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Evite

Evite

www.evite.com
What is your customer experience with Evite?

Evite Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Evite reviews show a 1.4 star rating from 89 customer reviews; consumers are mostly dissatisfied and only 9% would likely recommend. Common customer complaints reference billing, refunds, membership charges and poor customer service responses.

Key Takeaways for Future Customers

  • Expect an easy, convenient platform for creating invitations but prepare for limited live support.
  • Check billing and premium options carefully to avoid unexpected charges.
  • Have a backup plan if text or email invites appear as spam or fail to send.

Negative Feedback / Risk Areas

  • Frequent reports of no live customer service and slow email replies.
  • Billing issues, refund delays, and problems with premium membership charges.
  • Invites not sent or delivered as spam and hidden ads on paid invites.

Positive Feedback

Users find Evite quick, convenient and easy to use for creating electronic invitations.

View full overview ›

Media from reviews

Evite - Title of text notification
Evite - Title of text notificationEvite - Can not get any assistance My card was charged Invites not sent I will now...Evite - Can not get any assistance My card was charged Invites not sent I will... - Image 2Got a text from a series of numbers - too short to be a phone number. Thought it was spam...Evite - Ticket #530909Evite - Never received my package
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Show reviews that mention
invitation invite customer customer service event guests date number invites people
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camille m Grv
map-marker Furlong, Pennsylvania

Cannot reach anyone with an urgent issue.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need help and can't get any. My evite isn't reaching my list and what's with the ads? I need help now.

User's recommendation: i'll tell you when i hear from you

View full review
Pamela K Wnc
map-marker Philadelphia, Pennsylvania

Title of text notification

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Evite - Title of text notification

The evite goes out as a spam notification. Therefore, many of the guests would delete the invite since it looks like spam! I requested a refund of my money and still have not heard from anyone!

Loss:
$105
Cons:
  • Invitation
  • Look like spam when sent from text
  • Invitations

Preferred solution: Full refund

User's recommendation: Use Facebook event or some other form of social media

View full review
Anonymous
map-marker Philadelphia, Pennsylvania

Title of text notification

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Evite - Title of text notification
Updated by user Apr 18, 2026

I have sent two emails with no response other than if I still needed help to let them know. I’m still waiting for an a response. I would like a full refund and would not recommend evite!

Original review Apr 16, 2026

I never got to speak to anyone. Voice message directed me to a website!

The invite sent via text looks like spam! I spent $100 for my guest to delete!

User's recommendation: Don’t use!

View full review
Christian I Ade

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Iztapalapa, Mexico

Hi I contacted you yesterday to see if...

AI Highlights
  • Seeks refund or cancellation; charged in dollars, bought a mistaken membership, used once.
  • Invitations don't work in Mexico; seeks resolution.

Hi I contacted you yesterday to see if you can refund or cancel the purchase I've made because first they charged me in dollars and never saw that, sencond I've got wrong the package and buyed the membership turns out I'm getting married and I was usind this app for one time only, I won't use it as a profesional disigner or a business so I'm asking for you to consider me to cancell the purchase, and the 3rd reason is that because you are an american company the invitations dosent work in México where I'm from, so that's why I can't enter the phone numbers of my families and friends.

Please contact me for a pronter solution.

Mx 52 722 6****91

Or

Chrisibce@***.com

User's recommendation: Hi they contacted me and solved the essue. Thank you.

View full review
Laurie S Uoo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Lewes, Delaware

Issue with invite

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They never responded to me, so I am using another platform to send out my invite. Sadly, I wasted my time.

View full review
Katricia T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Price

Why is Evite charging me over $100 when I created and uploaded my own invitation? Are you all charging me to send it to my guests?

Preferred solution: Price reduction

View full review
Earl C Yfs
map-marker Knoxville, Tennessee

Change donations

Need to change donations schedule. I don't want to donate $50 monthly, just a one-time donation of $50.

Preferred solution: Full refund

View full review
Mimina M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fort Lauderdale, Florida

Nobody contact me sorry !! Is very frustrating when you dealing with a computer step live agent

My dear friend solve the issue, evite never contact me but I recommend to have live agent to solve issues

View full review
Resolved
Dan O Vra
map-marker Hilliard, Ohio

Resolved: People couldn’t open the invitation

AI Highlights
  • I updated the Save the Date to the actual invitation.
  • People didnt know how to open it and only saw an update.

I updated the save the date message to the actual invitation. People didn't know how to open it and only got the message that I had an update. Can I send out a new invitation without paying an additional fee?

View full review
Diane B Dgv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Woodland Hills, California

Accidentally created a Premium Evite rather than Free.

AI Highlights
  • Accidentally created a premium evite with 112 names and contact details.
  • No option to revert to free; it took around 2 hours to gather emails.
Updated by user Mar 30, 2026

So far, it is not easy to get immediate help without paying for it.

Original review Mar 30, 2026

Hello, I accidentally created a premium evite with about 112 names and emails/phone numbers. There is no option to go back and create the free version of the invite—even though some instructions indicate there is.

It took me 2 hours or so to gather the email addresses, and I don't want to lose those! I would appreciate help with this. Thank you for your earliest response. By the way, I am not pissed.

Just concerned that I may lose all the info. Sincerely, Diane

Preferred solution: Be able to keep all the info but send out a free version of my evite.

User's recommendation: Take the time to watch a tutorial on Evite before trying to use it.

View full review
Cathy S Xzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent as they are soliciting donations from the people I invited

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AI Highlights
  • Charged another $40.
  • Added 30 people; recipients were fraudulently asked to donate.
  • Pursuing criminal charges for cyber crime.

In addition to fleecing me for another 40, each time I added 30 more people, I found out all of my invitation recipients were fraudulently asked to donate money. I am pursuing criminal charges; this is surely a cyber crime. Stay away from this company.

View full review
Anonymous
map-marker Toronto, Ontario

I am trying to do invitations. I have...

AI Highlights
  • Manually added 33 invitations; system won’t accept more.
  • I don’t want accidental sends; scheduling and payment for premium are unclear.

I am trying to do invitations. I have manually added 33 and the system does not take anymore.

Also I do not want to send them accidentally, but do not understand how they are scheduled to send.

I need to pay as well as they are premium and I do to know what action is going to send them out.

Please advise the steps.

View full review
Anonymous
map-marker Jersey City, New Jersey

I need help. I need to resent...

AI Highlights
  • Need help resending invitation with the correct day.
  • Email provided: jomo1261&gmail.com.
  • Resend may require payment to use the correct date.

I need help. I need to resent invitation with the correct day.

jomo1261&gmail.com

Gradation celebration party 732/672-****

I think they want me to pay again to resend invite with the correct date. Cry

View full review
Tom S Urz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Erlanger, Kentucky

Keep getting an elite and I don't know the people

I give up. I tried.

Someone is not going to get their evite. blah blah blah blah blah blah blah blah blah.

Preferred solution: For someone to answer ne

View full review
Susana D Ezx
map-marker New Rochelle, New York

It just directed me to send an email when I was looking for live support

I put the wrong time on the invite. It seems there is a discrepancy with the time of my child's birthday party that starts at 3 PM.

Preferred solution: Change the invite time to match in all areas.

View full review
Anonymous
map-marker Queen Creek, Arizona

I had a glitch with my invite and it was too crazy

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I called the number on this website and waited on hold for 10 mins just to be told "Please email us" by a robot. do not waste your time and call them. just email it saves time.

User's recommendation: Save the time and just email

View full review

About

Summary

Evite is an online invitation and social event platform. Evite has become a reliable planning partner for more than 200 000 000 of brand loyalists around the globe. The digital service allows customers to craft their invites using free and premium templates and a large color palette to choose from. A special feature offers an opportunity to customize invites, even more, adding photography and images of their choice. Evite has a wide array of colorful cards to send on a variety of occasions including birth announcements, Thanksgiving, pet cards, Halloween, and Hannukah, etc.

Evite reviews and complaints

Evite is ranked 46 out of 1641 in Events category

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