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Evite

Evite

www.evite.com
What is your customer experience with Evite?

Evite Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Evite has 1.7 star rating based on 119 customer reviews. Consumers are mostly dissatisfied.

  • 8% of users would likely recommend Evite to a friend or colleague.

  • Rating Distribution
  • Pros: Quick and easy way to send your invitations electronically, Convenient, Easy to use.
    Cons: Can not speak to someone when you have an issue, Cannot speak to a person, No contact details given.

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Media from reviews

Evite - Can not get any assistance My card was charged Invites not sent I will now...
Evite - Can not get any assistance My card was charged Invites not sent I will... - Image 2Got a text from a series of numbers - too short to be a phone number. Thought it was spam...Evite - Ticket #530909Evite - Never received my packageHow to retrieve money from my evite accountEvite - Website not working. Frozen after sending
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Top Evite Reviews

Positive Review

"Only One Option to Pay"

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While trying a subscription only option is the $247. I the did receive an email from evite. Nice. I had solved my problem before the email. Im sure they would...

Critical Review

"I'm trying to pay for more evites.the site won't lart me."

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I'm trying to get more evites invitations Trying to purchase more invites for my up coming party. The Red Gala. User's recommendation: Call do someone can...

Show reviews that mention
service customer invitation customer service email invite phone invitations information guests
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Arthurine Pgr
map-marker San Francisco, California

I'm trying to pay for more evites.the site won't lart me.

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I'm trying to get more evites invitations

Trying to purchase more invites for my up coming party. The Red Gala.

View full review

User's recommendation: Call do someone can speak to a live person.

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Milledgeville, Georgia

Can not get any assistance My card was charged Invites not sent I will now dispute it with my bank Service not rendered but my card was charged

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Evite - Can not get any assistance My card was charged Invites not sent I will now...
Evite - Can not get any assistance My card was charged Invites not sent I will... - Image 2
Contains 2 confidential files for company representatives

I paid 17$ for 12 phone invite it said it was sending but Not sent. My card has been charged.

None of my contacts I entered are not added.

I exceeded 12 Will not allow me to correct it . Again my credit card was charged Invites NOT SENT and I cannot recover added guest

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Jacqueline B Rbf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deleted draft invitation

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An invitation draft that i had been working on was deleted. This was not done by me.

I discovered this on the day i was planning to send out the invitations. I emailed twice with no prompt response, so i tried calling customer service. A recorded message told me to send an email.

So frustrating! Such poor customer service!

View full review

Preferred solution: Help retrieving the deleted invitation.

User's recommendation: Use another Company

Resolved
Toni T Zkp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Question about wrong phone I used to send an invite

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Do not answer the phone and can only be reached by email - very impersonal. I need a call to handle a problem that needs to be fixed immediately.

View full review
Pros:
  • Easy for keeping track of large party lists
Cons:
  • No personal contact via phone to help with a problem

Preferred solution: Help with fixing a wrong contact number for a guest

User's recommendation: Do not use

1 comment
Cyndy Xbn

The word is not improfessional. It is UNPROFESSIONAL..

On your other review, you called someone an idiot or something similar. The true IDIOT is you, you cannot spell. Also, why do you need a phone in the first place?

It is not like someone will call you. Your husband cannot, since he passed away by taking his own life when he found out what a DISGUSTING low life her married.

Iris W Ohh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Deleted account in error

Created and sent out the vote. Went in to hide the guest list, and it asked me to sign out. Now I can't find the account to sign in from the app.

View full review
Pros:
  • Convenient
Cons:
  • No customer service phone help

Preferred solution: My account back to see my current event info and evite

Indiya Kuv
map-marker Ocala, Florida

2024 event is being hacked and sent again in 2025.We have to stop it.

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I want EXPLORING WITH US April16, 2024 event INVITEES TO RECEIVE IMMEDIATELY AN APOLOGY THAT THERE IS NO EXPLORING WITH US IN 2025...This is BS

PS -- CONFIRM YOU ARE DOING thIS

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User's recommendation: MY RECOMMENDATIONS WILL NOT BE CIVIL IF YOU DON"T DO THIS NOW

Reya D Pgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Duarte, California

Not receiving text evites

Hello, for some reason when people send me text invites, I don't receive them. What number do the evites come from? I want to see if I blocked them by accident.

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Kranti P Bik

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

After paying premium not allowing to send evite, again asking for the payment

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Worst customer service. Don't pay for premium for evites. I paid for the premium to send an evite to 75 guests, and when I tried to send the evite, it asked me to make the payment again.

View full review
Loss:
$69
Pros:
  • No customer service
Cons:
  • Not even a chat option
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t pay for premium, no answer after submitting multiple tickets and no answer on their phone number.

Anonymous
map-marker Doylestown, Pennsylvania

Help editing & completing an order

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I gave up & went with a company who was responsive & very user friendly! Evite never responded to multiple emails. Other companies are readily available to assist & even have customer service phone numbers

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User's recommendation: Green Envelope

Rivaldo Ljr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Paid $17.99 to send 6 elites got nothing!

Updated by user Mar 11, 2025

I worked on sending 6 evites, payed with my Amex card. Didn't receive a confirmation that it sent after paying $17.99.

No confirmation.

I don't think it went through. I don't understand.ThankyouNancy Potter

Original review Mar 10, 2025

I paid 17.99 to send 6 evites out. Got nothing.

I would like a refund,

back to my Amex card.

Thankyou

I paid $17.99 to send 6 evites out.

Got nothing. I would like a refund back to my a Amex card. Thank you.

I paid $17.99 to send 6 evites out.

Got nothing!

I would like a refund back to my Amex card. thank you

View full review

User's recommendation: Don't waste your time or your money!

Liza P Uri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bait and Switch!

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I upgraded to the premium level of invitation from Evite. I spent time editing using the upgrades.

I approved the preview Evite and sent it to my husband as the first guest. We liked the result. However, when the remainder of the guests were sent their Evites, a plain mistake-ridden, earlier version without any upgraded edits (background pattern, envelope color, insert pattern, etc.) was sent out by Evite. I'm embarrassed and upset.

I sent several messages to 'support@***.com' stating the issue. They ignored my requests for help with the premium edits, but they removed one mistake (which took 24 hours). I tried to call the customer service number 213-699-**** to ask for a refund.

They do not answer and advise using the useless 'support@***.com' system! Very disappointed by this trickery...

View full review
Loss:
$37
Pros:
  • Ease of use on website
Cons:
  • Customer service is slow and bad
  • Dont provide value after service is paid for

Preferred solution: Price reduction

User's recommendation: Do not pay for premium Evite services.

Liza P Uri

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problems with my evites

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After a very slow four days of breadcrumb fixes, Evite's support team finally restored my ability to have full access to edit and restore my Evite invitation to the Premium $37.00 standard that I paid for. It was very frustrating and their fixes took around 24 hours to initiate.

They do not have a direct line to customer service, they do not pick up their phone. Their message states that all issues are handled through their web address customer support at Evite.com.

They did not compensate me for my trouble except a code to use another Evite premium invitation for free. It expires in one year.

View full review
Loss:
$37
Pros:
  • Nice evite designs - free options
Cons:
  • Many technical issues when using the paid premium service

Preferred solution: Price reduction

User's recommendation: Be careful with your Premium product purchase

Anonymous
map-marker Denison, Texas

My invitation needs correction on envelope

Had questions but had to wait a day or two for answers

Its okay now. I have nothing more to say

MMMMM

Mmmm

MMMMM

View full review

User's recommendation: They will let you contact only through email. It’s not consumer friendly

Dontae Tba

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cook, Minnesota

Problem w evite

One of my evite guests cannot see whos attending our meeting even though she responded that she can attend. How to correct this?

View full review
Resolved
Carol P Xkz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orange City, Florida

Resolved: My invitation is complete.

Updated by user Nov 26, 2024

Company fixed the issue and I have been provided with apology. Issue was resolved as I figured out how to set up payment.Not a big problem.

Original review Nov 11, 2024

My invitation is complete, but I can't complete the purchase and send it. I may have two accounts.

I have entered payment information on one account. I'm confused. I created the invite on my iPad and my laptop, both of which are old. Sometimes, I could proceed on one device but not the other.

All I want to do is send my invite.

Carol

View full review
Dessa Eql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redmond, Washington

Paid for gold and it went out regular

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Updated by user Nov 02, 2024

I did the invitation and list and paid 39.99 for gold. It was never recognized and they keep asking for more money.

I have never been on a site that is so user unfriendly. It is infuriating.

Original review Oct 31, 2024

I worked for 3 hours on my husbands surprise party and I used Evite. I paid for gold and it went out regular with all the ads. I am so upset.

View full review

About

Summary

Evite is an online invitation and social event platform. Evite has become a reliable planning partner for more than 200 000 000 of brand loyalists around the globe. The digital service allows customers to craft their invites using free and premium templates and a large color palette to choose from. A special feature offers an opportunity to customize invites, even more, adding photography and images of their choice. Evite has a wide array of colorful cards to send on a variety of occasions including birth announcements, Thanksgiving, pet cards, Halloween, and Hannukah, etc.

Evite reviews and complaints

Evite is ranked 38 out of 1315 in Events category

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