Contact Evite Customer Service
Evite Phone Numbers and Emails
Customer Service Number:
-
(213) 699-5005
Evite Emails:
How to Contact Evite?
Most Popular Number:
| Total calls: 2 380 | Issues resolved: 26 | Last call: Apr 28, 2025 |
Evite Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Evite Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Evite is 2136995005. 27% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Evite may ask you for the following information to identify you as a customer: email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Evite Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Evite is 2136995005. 27% of customers managed to speak with a real person.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Evite may ask you for the following information to identify you as a customer: email.
People call Evite mainly because of request for information, product/ service, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Evite is support@evite.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Evite Website:
Evite Help Center:
Corporate Office Address:
Other Info (opening hours):
Additional Contact Numbers:
Opt-out: text STOP to 44636
Customer Service: text HELP to 44636
Evite Customer Service Reviews
An invitation draft that i had been working on was deleted. This was not done by me.
I discovered this on the day i was planning to send out the invitations. I emailed twice with no prompt response, so i tried calling customer service. A recorded message told me to send an email.
So frustrating! Such poor customer service!
I upgraded to the premium level of invitation from Evite. I spent time editing using the upgrades.
I approved the preview Evite and sent it to my husband as the first guest. We liked the result. However, when the remainder of the guests were sent their Evites, a plain mistake-ridden, earlier version without any upgraded edits (background pattern, envelope color, insert pattern, etc.) was sent out by Evite. I'm embarrassed and upset.
I sent several messages to 'support@***.com' stating the issue. They ignored my requests for help with the premium edits, but they removed one mistake (which took 24 hours). I tried to call the customer service number 213-699-**** to ask for a refund.
They do not answer and advise using the useless 'support@***.com' system! Very disappointed by this trickery...
If I cant get any questions answered, this is not the company for me, I will be looking for another company to send my invitations through
How Good is Evite's Customer Service?
Summary of Evite Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Evite?
Request for Information Question:
- “Problem need clarity on plus one evite need help asap”
- “Need help with an invitation”
- “Question about purchase”
Product/ Service Question:
- “Premium invitation not working”
- “Technical issue”
- “Problem with my recent order”
Payments and Charges Question:
- “Charged my account”
- “Payment”
- “Two payments charged to card”
Account Question:
- “Deleted account in error”
- “2024 event is being hacked and sent again in 2025.We have to stop it.”
- “Trying v to design invitation”
Cards Question:
- “Card dispute”
- “Trying to retrieve an egift card”
- “Thank you ecards”
Return/ Replace Question:
- “Premium Evite provide not populating correctly”
- “Co host not able to send link correctly”
- “Incorrect email”
Shipping and Delivery Question:
- “Delivery problem”
- “Delivery issues with evite”
- “I need to increase my package”
Website/ Application Question:
- “I'm trying to pay for more evites.the site won't lart me.”
- “Is evite website having technical support issues? As my add, a guest is not responding..”
- “Cannot complete an invitation order online”
Activation/ Cancellation Question:
- “Cancel reservation”
- “Cancel subscription”
- “Want to cancel account”
Refund Question:
- “Refundm”
- “I need a refund”
- “Refund”
Staff Question:
- “Horrible Customer service, I have 35 invitations that must go out today. I have called 6 times, can't get through and submitted 3 tickets. I need a call ASAP!”
- “When we sent our evite for our grandsons funeral service it printed lets celebrate We did not put that how to take them back”
- “Customer Service”
Employment Question:
- “Job opportunity”
Other Question:
- “RSVP issues”
- “Invite does not have the same text style”
- “Graduation evite”
Compare Evite Customer Service To
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